# My Payment Failed. Now What?

> When your payment fails well try charging your card a few more times If were still unable to process the payment well let you know via email Your order w

Source: https://kb.littlespoon.com/en_us/my-payment-failed-now-what-BJinX5zKJl

Last updated: 2026-07-08T01:58:17.630Z

If your payment failed and you're not sure what to do, here's exactly what happens and how to fix it: 

First, we'll retry your card. We re-attempt payment starting on Saturday night, 4 times total. If any attempt goes through, you're all set and your order ships as normal.  
If all 4 attempts fail, your box for that week won't ship. Your plan stays active though, so you won't lose your account right away. To get your next order moving, just add a new payment method in your account settings.

  
****A quick note on timing: if a payment goes through after our weekly cutoff to process + deliver orders, nothing is lost. That order simply ships with the next delivery cycle. You'll want to peek at your delivery schedule to make sure everything is arriving when you need it.****   
If payments keep failing over an extended stretch, we'll eventually close out your account. No hard feelings, and no lock-out. You can reactivate anytime from the My Products section in your account and pick right back up.

  
Want to change when your next box arrives? You can push a future order back anytime from your account, that's also how you adjust your cadence going forward.  
And heads up: skipping an order or having a failed payment doesn't cancel your subscription on its own. If you want to cancel, just do it in your account or reach out to our care team.

  
Still stuck or think something's off? Our Care Team is happy to walk through it with you.